Coach Hire Ideas and General Information
THE GROUP ORGANISER’S GUIDE TO COACH TRAVEL
We have a vast amount of experience and expertise in assisting groups to enjoy their Richmond’s travel experience. We know how difficult it can be to organise group travel needs but our experienced team of reservation staff is here to discuss your requirements and help make your task easier.
We can hire coaches for an hour, half or full day or for the evening. We can provide coaches for all occasions from local trips through to long distance, UK & continental Touring running into weeks.
Hire Richmond’s for:
- Airport Transfers
- Cruise Ship Transfers
- Sightseeing Tours
- Conference Travel
- Theatre Trips
- Visits to Museums or Stately Homes
- Mystery Tours
- Trips to the Coast
- Shopping Trips
- Day Trips to France
- Theme Parks and Zoos
- Visits to Major Shows and Exhibitions
- Garden Visits
- Educational Visits
- Special Interest Study Tours
- Holiday Tours
- Golf Tours
- Continental Tours
- Corporate and Business Travel
- Weddings
We cater for all types of groups from clubs, associations, societies, schools, colleges, and universities, incoming tourists, or business travellers. Whether your groups are children or senior citizens, tourists or diplomats we have coaches to suit all needs.
Contact Richmond’s for a quotation you can be sure that we care about you our valued customer. So if service, reliability and value for money are major considerations when you hire a coach contact us now!
Coach Holidays
Whether it’s a Rhine Cruise, a trip to Scotland or a UK seaside break, Richmonds Coaches can organise holidays to any destination - UK or Overseas, travelling by coach, sea & air. Simply tell us where you would like to go, advise us of your accommodation requirements and we will do the rest.
Along with year round holidays & short breaks as featured in our brochure, we are also able to offer:
- Themed Breaks (excursions tailored to your group’s interests)
- Mock-Cruise Breaks
- Holly & Mistletoe Pre-Christmas Breaks
- & much more
Our holiday arrangements are tailor-made for each group and can include the following:
- Transfers to and from your holiday resort (including local pick-up points of your choice)
- Accommodation & Meals
- Excursions (we can suggest & arrange trips, or you can specify)
- Insurance
- Special requirements (dietary needs, mobility issues, birthday cakes /celebrations etc)
- Anything else you require - just ask!
Contact Tours and Excursions for more information
Hire Check List
For us to be able to provide you with a quotation we will need the following:
- Date of travel
- Number of people travelling
- Type of coach you would like to hire
- Exact pick up times and postal addresses (maps are always helpful when you accept our quotation)
- Details of any stops required en route
- Destination postal address and expected arrival time (maps again are useful when you accept our quotation)
- Departure times and expected arrival time back to the drop off point
- If the coach hire is required for a multi day tour a full timed itinerary will be required
- If travelling to other European countries, please state whether you would like to use a sea or tunnel crossing
- Finally are there any extra requirements or special needs
If you wish to accept our quotation please confirm your order in writing via Email, fax or letter. Upon receipt of your order we will add your order to our computerised booking system which will produce you a confirmed order letter setting out the hire, stating a specific booking number, should you need to contact us regarding your booking always quote your booking number. Please double-check this confirmation in case you wish to amend any parts of your journey.
On the day of the hire things you should know:
If you have reserved a coach to collect passengers at an airport the following extra information is required: Incoming flight number and airline name as well as the flight arrival time.
Heathrow and Gatwick operate a tightly controlled system, which mean coaches report to a coach park away from the main airport complex. On arrival at the coach park the driver checks in with a BAA controller stating the flight number which is being met. The BAA controller will issue a permit to the coach driver between 30 and 60 minutes after the aircraft has landed. Once the permit has been issued the coach can go to the passenger terminal the driver must never leave the coach unattended outside the terminal. If you cannot find your coach outside the terminal building speak to one of the BAA coach Marshall’s who will then authorise the BAA controller to issue a permit to the coach driver to come down to the terminal.
- The Richmond’s office is open Monday to Friday 0900 to 1700 and Saturday morning 0900 to 1245. Outside of these hours in case of emergency only we have a 24 hour duty Manager who can be contacted on 01763 848395.
- In order for your trip to run smoothly, instructions to the driver should come from one person only; therefore organisers should ensure that the driver knows who the group leader is.
- The coach will always arrive at the pick up point at the time booked but in some circumstances may not arrive early as at some pick up points there are waiting restrictions in force.
- Please note that for all passengers’ comfort smoking is prohibited on our Coaches.
- At all times gangway and emergency exits should be kept clear.
- In certain countries through which you may be travelling it is compulsory to wear lap belts the driver will advise accordingly.
- Please respect the driver and our coach; use litterbins on coach, as any litter has to be cleared so that the coach is ready for the next hire.
- Whilst our drivers are professionals and paid accordingly please note gratuities are not included in the cost of coach hire, but are at the discretion of the coach hirer.